Work Smarter Together
Built-in ticket system, team channels, and collaboration tools that keep your entire organization connected and productive.
Ticket System Demo
See VervioDesk's collaboration tools in action
Play Demo
Team Collaboration Suite
Built-in ticket system walkthrough
Modern Ticket System Built-In
No more external tools. VervioDesk includes a complete ticket system with team channels, automated routing, and smart collaboration features.
Smart Ticket Routing
Automatically route tickets to the right team members based on expertise, workload, and priority levels.
Team Channels
Create dedicated channels for departments, projects, or topics. Keep conversations organized and searchable.
Real-time Messaging
Instant messaging with file sharing, @mentions, and threaded conversations to resolve issues faster.
Integrated Knowledge Base
Built-in knowledge base with search, categorization, and team contribution features for faster issue resolution.
Automated Workflows
Set up automated ticket escalation, assignment rules, and notification workflows to ensure nothing falls through the cracks.
Team Performance Analytics
Track response times, resolution rates, and team workload with detailed analytics and performance insights.
Built-in Ticket System
Everything you need for customer support and team collaboration, integrated directly into your CRM.
Unified Ticket Dashboard
All channels, one interface
Active Tickets
24 OpenCustomer: TechCorp Ltd • Assigned: Sarah M.
Customer: StartupXYZ • Assigned: Mike D.
Customer: GrowthCo • Assigned: Auto
Internal Chat Integration
Team chat linked to every ticket. Discuss solutions, share files, and collaborate without leaving the ticket interface.
Multi-Channel Support
Create tickets from WhatsApp, Instagram DMs, emails, web forms, and phone calls. All in one unified system.
SLA Management
Set response time targets, track SLA compliance, and get automated alerts when deadlines approach.
Teams Love Our Collaboration Tools
See how teams use VervioDesk's built-in ticket system and collaboration features to improve productivity and customer satisfaction.
Rachel Green
Customer Success Manager, CloudFlow
"VervioDesk's built-in ticket system eliminated our need for separate support tools. We reduced response times by 70% and our customer satisfaction scores hit an all-time high."
Alex Kumar
Operations Director, ServicePro
"The built-in ticket system transformed our support operations. Team channels keep everyone informed, and automated routing ensures the right expert handles each case."
James Foster
Head of Support, TechSolutions
"Having everything in one platform is game-changing. Our support team uses the ticket system while sales and marketing collaborate in team channels. No more tool switching!"
Seamless Team Workflow
From ticket creation to resolution, every step is optimized for team collaboration and customer satisfaction.
Ticket Creation
Create tickets from any channel - WhatsApp, email, web forms, or internal reports. All automatically categorized.
Smart Assignment
AI-powered routing assigns tickets to the best team member based on expertise, workload, and availability.
Team Collaboration
Team members collaborate in dedicated channels, share expertise, and escalate when needed with full context.
Resolution & Learning
Close tickets with customer satisfaction surveys and automatically update the knowledge base for future reference.
Ready to Unite Your Team?
Join organizations worldwide who trust VervioDesk's built-in collaboration tools to improve team productivity and customer satisfaction.