Cookie Policy

Last updated: September 30, 2025

What are cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our site.

How we use cookies

We use cookies for several purposes to enhance your experience on VervioDesk:

Types of cookies we use

Necessary Cookies

Always Active

These cookies are essential for the website to function properly and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services.

Examples: Session cookies, security cookies, load balancing cookies

Analytics Cookies

Optional

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance.

Examples: Google Analytics, page view tracking, user behavior analysis

Marketing Cookies

Optional

These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.

Examples: Google Ads, Facebook Pixel, retargeting cookies

Functional Cookies

Optional

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.

Examples: Language preferences, chat widgets, personalization features

Managing your cookie preferences

You have full control over which cookies you allow. You can:

  • Use our cookie consent banner to set your preferences
  • Click the cookie settings button (floating cookie icon) at any time to change your preferences
  • Use your browser settings to block or delete cookies
  • Opt out of third-party advertising cookies

Manage Your Cookie Preferences

Click the button below to open your cookie settings and customize your preferences.

Third-party cookies

Some cookies are set by third-party services that appear on our pages. These may include:

  • Google Analytics: For website analytics and performance monitoring
  • Google Ads: For advertising and remarketing campaigns
  • Facebook Pixel: For social media advertising and analytics
  • Chat Services: For customer support and communication

Data retention

Your cookie preferences are stored for 12 months from the date you provide consent. After this period, we will ask for your consent again to ensure your preferences are up to date.

Questions about cookies

If you have any questions about our use of cookies, please contact us at:

Email: privacy@vervio.desk
Subject: Cookie Policy Inquiry

We value your privacy

We use cookies to enhance your browsing experience, provide personalized content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies. You can customize your preferences or learn more in our Privacy Policy.